90jle's Privacy Policy

1 Introduction and Overview

90jle (hereinafter referred to as "we", "us" or "platform") is one of the most popular online gaming and sports betting platforms in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting their personal information.

This privacy policy ("Policy") tells you how 90jle collects your personal information, what purposes it is used for, who it is shared with, and how securely it is stored. This policy applies to our website, mobile application, and all digital services.

By using our platform, you acknowledge that you have read, understood, and agreed to the contents of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services.

2 Information We Collect

We collect various types of information as needed to register users and provide services on the 90jle platform. The categories of information collected are described in detail below:

2.1 Personal Identification Information

• Full name (as it appears on the national identity card)
• Date of birth (for age verification — only persons aged 21 and above may register)
• Valid email address
• Bangladeshi mobile number
• Home address and postal code
• National identity card or passport number (during the identity verification process)

2.2 Financial Information

• Information related to bKash, Nagad, Rocket, or bank transfer accounts
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical and Usage Information

• IP address and device identifier
• Browser type and operating system
• Time, date, and duration of visits to the platform
• Which pages were visited and how long was spent on them
• Gaming activity history and preferences

2.4 Communication Information

• Content of messages sent via live chat or email
• Support request and complaint details
• Information provided in surveys and feedback forms

3 How We Collect Information

We collect information in several ways:

3.1 Directly From You

You provide information directly by filling out registration forms, going through the account verification process, making deposits and withdrawals, and contacting our support team.

3.2 Automatically

Some information is collected automatically through cookies, web beacons, and similar technologies when you visit our website. This helps improve site functionality and personalise the user experience.

3.3 From Third Parties

We may also receive relevant information from identity verification service providers, payment processors, or fraud prevention agencies. In such cases, the third party follows its own privacy policy.

4 Purposes of Using Your Information

90jle uses your information only for specific and legitimate purposes. Those purposes are clearly set out below:

• Account management: To create, manage, and secure your account.
• Identity verification: To complete age verification and the Know Your Customer (KYC) process.
• Financial transaction processing: To manage deposits, withdrawals, and prize distribution.
• Customer support: To resolve your questions, complaints, and issues.
• Fraud prevention: To detect and prevent unauthorised access and financial fraud.
• Responsible gaming: To identify problematic gambling patterns and provide the necessary support.
• Service improvement: To enhance the functionality of our platform and the user experience.
• Legal obligations: To comply with applicable laws and regulations.
• Communications: To send service updates, security notifications, and important information.

We never sell your information to third parties or use it beyond the purposes listed above.

5 Disclosure and Sharing of Information

90jle may share your information with third parties only in the following limited circumstances:

5.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and managing technical infrastructure. These partners operate under strict confidentiality agreements and receive only the information necessary to provide their specific services.

5.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable laws. Where legally possible, we will endeavour to notify you in advance.

5.3 Security and Protection

Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activities.

5.4 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may form part of the transferred assets. However, this privacy policy will continue to apply to the new owner.

We never sell your information to advertisers or data brokers.

6 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the 90jle website. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential cookies: These are required to ensure the basic functionality of the site (login sessions, security).
• Functional cookies: Used to remember your preferences (language, settings).
• Analytics cookies: Used to understand how users are interacting with the site.
• Security cookies: Used to detect and prevent fraud.

6.2 Cookie Controls

You can reject or delete cookies through your browser settings. Please note that disabling essential cookies may disrupt certain functionality of the platform.

7 Data Protection and Security Measures

To protect your personal information, we have implemented industry-standard technical and administrative measures:

• SSL/TLS encryption is used for all data transmission.
• Sensitive information (passwords, financial details) is stored in encrypted form.
• Regular security audits and vulnerability assessments are conducted.
• Only authorised staff have access to personal information, and they are committed to maintaining confidentiality.
• Two-factor authentication (2FA) is available to protect your account.
• In the event of a data breach, affected users are promptly notified following a defined process.

However, complete security on the internet cannot be guaranteed. We always advise you to use a strong password and keep your account credentials private.

8 Data Retention Period

90jle retains your personal information only for as long as necessary to fulfil the relevant purpose or as required by law. Specific retention policies are set out below:

• Account information: For the duration the account is active and for at least 5 years after closure.
• Financial transaction records: Retained for the long term as required by law.
• Communication history: For a reasonable period as needed for customer service.
• Technical logs: Generally 90 days to 12 months.

After the defined period, information is securely deleted or anonymised in a way that prevents identification.

9 Your Rights

You have the following rights with regard to the protection of your personal information:

9.1 Right of Access

You have the right to know what information we hold about you and to receive a copy of it.

9.2 Right to Rectification

If your information is incorrect or incomplete, you may request that it be corrected or completed.

9.3 Right to Erasure

In certain circumstances (for example, if you close your account) you may request that your information be deleted, although some information may need to be retained due to legal obligations.

9.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of processing.

9.5 Right to Portability

The right to receive the information you have provided in a structured, commonly used, and machine-readable format.

To exercise any of the above rights, email us at [email protected]. We will respond to your request within a reasonable time.

10 Protection of Minors

90jle provides services only to persons aged 21 and above. We do not knowingly collect any personal information from minors.

Age verification is mandatory during the registration process. If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.

If you believe a minor is using 90jle, please let us know at [email protected].

11 International Data Transfers

Some of 90jle's service provider partners may be located outside Bangladesh. In such cases, your information may be transferred to and processed in another country.

For such transfers we ensure that:

• Adequate data protection measures are in place in the destination country or receiving organisation.
• Applicable contractual safeguards are in effect.
• The transfer is made only for the purposes described in this policy.

12 Policy Changes and Updates

90jle may update this privacy policy from time to time. Reasons for changes may include:

• Changes to applicable laws or regulations
• Changes to our services or technology
• Changes to business practices
• Improvements based on user feedback and responses

For significant changes, we will notify you in advance via email or through the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

The date of the most recent update will always be mentioned at the top of this policy.

13 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our Bengali-speaking support team is available 7 days a week, 24 hours a day to assist you.

For requests related to the protection of your information, we generally respond within 30 business days after verifying your identity.